Hotline: +02 8921 6715

Terms & Conditions

Thank you for patronizing our online service and web site (collectively the “Service”). The following terms and conditions (the “Agreement”) constitute an agreement between Our Tribe, (“Our Tribe”, “we”, “us” or “our”) and you (“you”, “your” or “User”).

By using our Service, you acknowledge that you have read, understood and agree to be bound by the Agreement. Please read them carefully. If you do not agree with the Agreement, please do not access or use the Service.

General
The service is a one-stop destination to purchase Our Tribe products. Our tribe, after receiving a paid order, defined by the receipt of money through the payment channels will deliver the goods of the user to the filled up address upon request. The scope and limitations of engagement between Our Tribe and the user are as specified by the document.

Modified Terms
-We may modify the terms and conditions from time to time, as we deem necessary. Please check back periodically to review the changes.
-Your continued use of the Service following such modifications shall signify your acceptance of the modified Agreement. If you do not agree with the modified Agreement, you may not access or use the Service.

Shopping
-We operate on a first-come, first-served basis policy. Therefore, items in stock may currently appear on your Cart but can be purchased by another customer who was first able to complete the check-out and payment procedures. However, any stock from cancelled orders go back to the Site the next day and may be purchased by you or any other customer subject to the completion of our check-out and payment procedures.

-Once your order has been placed, you will receive an Order Acknowledgement email. Your receipt of an Order Acknowledgement email does not mean Our Tribe’s acceptance of your order. We are simply acknowledging that we have received your order.

– We may, in its sole discretion, choose to accept or decline your order for any reason. This may happen, for example, when the item you wish to purchase is out of stock or has been damaged; we suspect the request is fraudulent or in any other circumstance Our Tribe deems appropriate. For orders that were not processed or canceled, Our Tribe will either not charge you, or refund you the total billed amount. The preceding actions shall be applied to the rightful person(s) in cases of fraud.

-Our Tribe takes extra measures to provide you with accurate information on products we offer on the web site. Our Tribe does not guarantee, however, that the information is error-free, current, complete or reliable.

-Inventory levels fluctuate from day-to-day. In rare cases, you may have been able to place an order online for a product portrayed as having stock, but once we attempt to process find out that the product is sold out. In cases like these, we will notify you via email.

-We try to display the colors of products as accurately as possible on the web site. We cannot guarantee, however, that your computer monitor’s display of colors will be true to life.

Pricing
-All prices posted on the web site are inclusive of government-imposed taxes. Our Tribe tries to advertise the most accurate and up-to-date pricing information on the products offered on the web site. We cannot, however, warrant against pricing error. If you have placed an order for a product whose price was posted incorrectly, we will either not process or cancel your order. Should this happen, we will notify you via email.

Modifications to the Service
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
-We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Shipping and Delivery
-Our Tribe aims to deliver your orders within 3-7 business days Nationwide, with no exception to the location being in Metro Manila, after every successful payment.
-Our delivery schedule runs from Mondays to Fridays. Please remember that we do not deliver Saturdays, Sundays and Holidays.
-Shipping rates vary and depend on the Courier to be used. Kindly take note of this and expect the holiday season to be slightly affecting said rates.
-Our Tribe delivers Nationwide. Any order request with a shipping address located outside of the Philippines will not be fulfilled.
– If you are not available to personally receive your package, you may designate an authorized representative in the Checkout page.
-When order is received, the recipient is required to sign the Delivery Receipt acknowledging that the items were received in good condition.
-We reserve the right to request the recipient to furnish a government-issued ID to validate their identity before releasing the order.
-If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Our Tribe.
-Any guarantees made as to delivery times are subject to delays resulting from unforeseen events or force majeure.

Personal Information
-All information submitted on the Our Tribe website or related Our Tribe platforms remain confidential and are regulated the Data Privacy Act of 2012 as well as other relevant laws as mandated by the Philippine Jurisdiction.

Promotions
-Our Tribe holds promotions, and other incentivizing mechanisms, as we see fit. These promotions are not held on a regular or permanent basis.
-Our Tribe reserves the right to modify or terminate our promotions at any time.

Intellectual Property Rights
-The Service and every material and proprietary information therein, including but without limitation to, software, designs, images, photographs, text, graphics, illustrations, logos, patents, copyrights, trademarks, service marks, and all other intellectual property rights related thereto, including all code in the web site (collectively “Our Tribe”), is the exclusive property of Our Tribe or used with express permission of the copyright and trademark owners.

-Use of Our Tribe Content for any purpose not expressly permitted by this Agreement is strictly prohibited. You agree not to reproduce, distribute, sell, license, rent, modify, transmit, publish, adapt, edit or create derivative works from Our Tribe Content and all materials accessible on the Service. Violation of this policy may result in civil and/or criminal penalties.

Limitation of Liability
You agree that in no event shall Our Tribe, its affiliates, officers, directors, employees, agents, suppliers be liable to you for any direct, indirect, special, consequential, economic, exemplary, incidental, or punitive damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or directly or indirectly related to:

– The Agreement

– The Service, including the Our Tribe web site and any other web site or resource you access through a link from the Our Tribe web site

– The products made available or purchased through the Service, including any damages or injury arising from any use of such products

– The use of or inability to use the Service or any other information access through the Service – or performance of any third party products or services

– The legality, accuracy, reliability, quality or authenticity of Our Tribe Content, advertisements, services or products provided by any party through the Site

-Under no circumstances shall Our Tribe be responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or your accounts.

-Our Tribe’s liability to you for direct damages for any claim related to any of the foregoing shall in no event exceed the amount which you have paid to Our Tribe in conjunction with the product under which such claim first arose.

Indemnity
You agree to defend, indemnify and hold harmless Our Tribe, its affiliates, officers, directors, employees, agents, suppliers, from and against any and all fines, penalties, claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ and experts’ fees) arising out of (1) your use and access of the Service (2) any product you purchase from the Service (3) your violation of any term in this Agreement (4) your violation of any third-party right, including without limitation any right of privacy or intellectual property right (5) fraud you commit, or your intentional misconduct or gross negligence.

Service Rules
-You agree not to use any “deep-link,” “page-scrape,” “robots,” “spiders,” “offline readers,” or any other automated system, program, algorithm or methodology, or any similar or equivalent manual process, to access the Service in a manner that sends more request messages to Our Tribe servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser.
-You agree not to probe, scan or test the vulnerability of the web site or any network connected to the site, nor breach the security or authentication measures on the web site or any network connected to the web site.
-You agree not to attempt to interfere with, compromise the system integrity or security or decipher any transmissions to or from the Our Tribe servers.
-You agree not to engage in decompiling, reverse engineering, or otherwise attempting to obtain the source code of the Service.
-You agree not to take action that imposes an unreasonable or disproportionately large load on our infrastructure.

Dispute Settlement
Any dispute arising from or relating to the Agreement, including any question regarding its existence, validity of termination, shall finally be settled by arbitration in Quezon City, Philippines using the English language. Any arbitration award shall be final and binding upon the parties, shall be the exclusive remedy between the parties and may be enforced by judgment of a competent court having jurisdiction.

Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

167 Maginhawa St., Sikatuna Village, Diliman, Quezon City, Philippines

Contact Us: (02) 921 6715


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